SAP programs break where design meets operational reality.
Zento brings clarity to critical decisions — so your business can run Day-1 with confidence.

Independent, customer-side oversight across process, data, integration, and operating model — making risk visible and end-to-end ownership explicit before go-live.

Trusted Advisors for Complex ERP Programs

Trusted Advisors for Complex ERP Programs

Where SAP programs typically break

Most SAP programs don’t fail because of strategy.
They fail because critical decisions drift away from operational reality.

Zento focuses on the points where this usually happens:

  • •Process fragmentation that undermines execution

  • Data and integration assumptions that collapse under real volume

  • Operating models misaligned with execution constraints

  • Go-live preparations that succeed on paper but fail in reality

Independent. Customer-side. Operationally grounded.

Unlike system integrators, we don’t sell delivery capacity.
We provide independent oversight focused on whether the solution will actually work in day-to-day operations — not just on paper.

We don’t replace your SI.
We ensure what they deliver is fit for real operations at go-live.

How We Work

Early

We engage before design decisions become locked in.

Independent

We operate on the customer side, separate from delivery incentives.

Operational

We test decisions against real-world execution — not slideware.

What changes when Zento is involved

  • Design decisions are tested against real execution, not slideware

  • Risk is surfaced early, while there is still time to act

  • Go-live confidence is based on evidence, not hope

When Zento is most valuable

Zento is most effective when:

  • Design decisions are accelerating, but operational validation lags behind

  • Sponsors want an independent, evidence-based view before go-live

  • The business senses risk, but no single root cause has surfaced

A safe way to engage Zento

Zento engagements start small, focused on surfacing execution risk early — not redesigning your program.

Often this begins with an independent review of a specific risk area — for example, process ownership, master data assumptions, integration readiness or go-live operating model decisions. The objective is to expose where execution risk is accumulating before it becomes visible in day-to-day operations.